Business Process Re-Engineering


Since about 2 days ago, we’re moving few hundreds (:p) of users account from server x to new server. I ask billing guys to accompany us moving those users account. How surpised I am to know that there are so many accounts that actually should be terminated very long time ago.

Well .. I think business process re-engineering is urgently needed. There are so many reason why :

  1. We never expect business growing very very fast
  2. Our people have only few fixed standard operating procedure on handling their jobs. And now their work is busier and busier – really need a process re-engineering
  3. One of our VP that handles half of the operational never use our ticket system
  4. Ticket system only works for technical backroom guys, not for administration or finance people
  5. Internal mailing system never works
  6. We miss some tasks
Advertisements

About piyecarane

Bla bla bla about me
This entry was posted in The Office. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s